Can Unoccupied Homes Be Charged Water Service Fees?

Many homeowners with unoccupied homes may wonder if water companies can charge service fees when no water is being used. This article clarifies the situation and provides guidance on how to avoid unnecessary charges.

Understanding Fixed Service Charges

Water companies may continue to charge service fees for unoccupied homes, even if no water is being used. Service fees are a fixed cost that covers the maintenance of infrastructure required to ensure dependable water service for all customers. This fee is distinct from the cost of water usage itself and is predefined by Public Utility Commission rate-making rules.

Common Scenarios and False Alerts

One potential misconception is that the water company should charge only for water used. However, this is not the case. Even if you are not using water, you could still be charged for the service fee. This scenario is often brought into light when creative individuals look for ways to gain free water access, such as:

Stealing Water: Some individuals have been known to illegally divert water to their homes from neighboring properties through creative plumbing setups. For example:

A clever method used by some individuals was connecting a hose to a neighbor's house and redirecting it through the fence to their own property.

Another method involved temporarily bypassing the water meter by connecting plumbing parts from stores like Lowe's.

Penalties: While technically the act of stealing utilities is illegal and could constitute a felony, local authorities may choose not to prosecute in such cases.

Official Policies and Fees

Water companies are responsible for fixed expenses, including bond payments and maintenance of pipelines. These services need to be maintained whether or not the water is used.

Even if your home is unoccupied, you are still considered to have 'service' if a meter and account are in place. Therefore, a meter/service charge may still be applied. Some cities may require a service connection to ensure a property is considered habitable.

Steps to Avoid Charges

To avoid the meter/service charge, you can:

Turn off the water: Request that the utility company turn off the water at the street level and remove the meter.

Seek municipal guidelines: Contact local government or water utility to find out specific requirements for unoccupied properties.

Verify documentation: Ensure that all necessary documents and certifications are in order to avoid any potential fines or additional charges.

Conclusion

While water companies may continue to charge for service even when a home is unoccupied, this charge can be managed and potentially avoided through proper communication and management. It is always advisable to stay informed about local regulations and to communicate any concerns with your local utility company.