Missed FedEx Delivery: What to Do with the Air Waybill Notice

Have you ever missed a FedEx delivery, only to find a piece of paper with the Air Waybill (AWB) number left in its place? Don't panic! Follow these steps to handle the situation and get your package back on track.

Check the Notice

First things first: examine the notice left with the Air Waybill number. It often includes clear instructions on how to proceed. Common options include rescheduling delivery or picking up the package from a FedEx location.

Visit the FedEx Website

For a more detailed view of your package's status, head over to the FedEx website and enter your Air Waybill number in the tracking section. This will give you real-time updates on your shipment and any available options for rescheduling or pickup.

Schedule a Redelivery

Prefer to have the package delivered to your doorstep? You can schedule a new delivery through the FedEx website or by calling customer service. It's a good idea to choose a specific date and time that works best for you.

Self-Pickup from a FedEx Location

Some people find it more convenient to pick up the package themselves. The notice should specify the nearest FedEx location where your package is being held. Be prepared to bring your ID and the notice with you for verification.

Contact FedEx Customer Service

If you have any outstanding questions or need additional assistance, don't hesitate to contact FedEx customer service. They are there to help you understand your options and resolve the situation.

Keep the AWB Handy

To make things smoother, always keep the Air Waybill number handy. This information will help FedEx locate your package quickly and efficiently, especially if you need to communicate with them in the future.

Missed Delivery: Additional Solutions

If the initial attempts are unsuccessful, here are some additional solutions to consider:

Wait for a Second Attempt: Check the notice to see if there's a spot to sign. Leave the signed tag on the door, allowing the courier to safely drop off the package. This is only possible on the next business day. Request a Reattempt: Depending on the courier's route and time of day, you might have the opportunity to request another delivery attempt. Don't give up; you might get lucky! ETA at the Station: Ask the courier to bring your package back to the station so you can pick it up personally. Simply bring your ID to verify your identity.

By following these steps, you should be able to resolve the situation and get your package safely into your hands. FedEx is committed to customer satisfaction, so they will do their best to accommodate you.

For more useful tips and tricks for managing your FedEx packages, make sure to check out our comprehensive resource center. Stay informed and be proactive in your package management to avoid similar issues in the future.